AgendaTuesday 12 February 2019

Arrival and registration


Welcome and scene-setting

Chair: Arthur Goldstuck, South African journalist, media analyst and commentator on Information and Communications Technology, Internet and mobile communications and technologies.

Connected clouds – public, private and hybrid: the ongoing evolution of cloud adoption

Dave FunnellDave Funnell, manager: Cloud Provider at VMware

In order to innovate and react to the changing demands of the mobile cloud era, IT has to become agile, flexible and scalable as it supports and aligns with business objectives. A hybrid multi-cloud strategy drives that digital business transformation, but how does IT harness the power of cloud, making it ready for enterprise use cases and extending the capabilities of its private cloud technology investments. Learn how IT can run, manage, connect and secure business applications across multiple private and public clouds and devices, including apps running natively on the leading public clouds.

  • Application requirements driving Cloud adoption
  • Why Hybrid Multi-Cloud
  • Pitfalls to avoid in Cloud decisions
  • How to leverage Cloud to the maximum benefit of the business
  • Provide freedom & choice through Control
The future of cloud is clear - and its not what you think

Jai MenonJai Menon, chief scientist at Cloudistics

This session will explore the adoption of cloud services and how the initial pre-dictions of mass migration of workloads to public cloud, AWS in particular, are proving to be overblown. As cloud services mature and a new generation of highly capable and easy-to-use private clouds emerge, we are seeing informed customers that are expecting to consume services from both private clouds as well as multiple public clouds. Every public cloud vendor, including AWS, has been forced to react to this new customer reality. We close the session with an intriguing set of predictions on the evolution of cloud over the next few years.

  • The evolution of cloud over the next few years.
  • How public cloud vendors are reacting to the new customer reality.
Refreshments and networking
The role of cloud computing in addressing SME challenges in SA

Nkosi KumaloDr Nkosi Kumalo, managing executive: Commerce, Health and Technology Division, BCX

Many small businesses within SA do not make it past the second year of trading. Six factors that inhibit the growth of SMEs in SA have been identified as government red tape, lack of skills, labour regulations, lack of innovation, crime, and access to funding. Cloud computing is an area that could address most, if not all, of these challenges as it provides IT resources that are scalable, on demand, purchased on a pay-per-use basis, convenient, independent of location and cost-effective. So, how can IT, in the form of cloud computing, be used to address the challenges faced by SMEs in SA?

  • What are SME business challenges?
  • What are SME cloud technology inhibitors?
  • How should cloud technology be used to meet IT challenges of the SME mar-ket?
  • To what extent can cloud technology be used to address SME challenges?
  • What are technology gaps in addressing SME business challenges?
Panel discussion: The impact of hyper-scale cloud on the local market

Matthew Burbidge, editor of The Margin, and deputy editor of Brainstorm (moderator);
Brett St Clair, CEO of Siatik;
Ky Ox, principle solution specialist: Azure Apps and Infrastructure at Microsoft;
Michael Shapiro, MD of Synthesis
Dave Funnell, manager: Cloud Provider at VMware

  • How has the arrival of cloud mega providers – international hyper-scale offerings – impacted the local cloud market?
  • How are local players adapting their strategies in order to compete?
  • How will the market evolve in the coming years?
Lunch and networking

Track One - Strategic

Digital transformation and new business requirements are driving change in today's organisations, forcing them to rethink service delivery to users and customers alike. The question is: how does business support these requirements while getting to grips with the new technologies, and find the balance between risk and benefit? This track will look at these trends and challenges, and find ways to harness or meet them.

Using the cloud as a platform for digital transformation

Karl Reed, chief solutions officer at Elingo
Mika Lefebvre, Director at Genesys

The growing importance of machine-learning, IOT, and data analysis on the digital transformation strategies of organisations require, a foundation built on cloud computing. After all, not many companies can afford the resources required to harness this innovation on-premise.
Fortunately, the contact centre industry has been embracing the shift to the cloud. Thanks to evolving technology making the transition to the cloud more user-friendly and efficient, organisations are looking at ways to capitalise on it.
With the contact industry generating a significant amount of data, industries have no choice but to leverage the cloud to gain more measurable insights that empower them to deliver demonstrable results. Data has often been cited as the 'oil' of the digital world, and the imminent arrival of multi-national data centres in the country, will reinforce this.
Customers demand fresh approaches to how their data is analysed especially when it comes to contact centres. The competitive environment means solutions and service levels need to be adapted to suit diverse customer needs. Using the cloud as platform, this can be done in a more timeous fashion and embolden organisations to more organically revise their digital transformation strategies.
Bringing a view on embracing return on Investment, and the transition to cloud with a international and local view and the future outlook.
The cloud is here to stay, how businesses use it will be up to them.

  • Cloud / data centres - past, current and future
  • How contact centres can leverage the cloud to gain more meas-urable, demonstrable results
  • Adapting solutions and service levels to meet diverse customer needs
  • The transition - Elingo (local presence) is partnered with Genesys the global leader in contact centre CX Cloud, bringing the cloud to its customers' doors
Panel discussion: Moving to the cloud: How it can affect a business's digital ambition and journey

JP Lourens, Software and Solutions product manager, Kyocera Document Solutions South AfricaJP Lourens, (Moderator), software product manager;
August Frauenstein, Solutions Architect, KYOCERA Document Solutions;
Marcell Otto, MDS channel consultant;
Ian Dury, business support manager - at KYOCERA Document Solutions.

There are many reasons businesses are moving to the cloud - agility, flexibility, scalability and at some point, digital transformation, or digitisation. However, embarking on a cloud journey can be daunting. Not only are today's organisations spoiled for choice, with a plethora of private, public or hybrid models to choose from, they need to consider their data and its security in an increasingly stringent regulatory environment. In this talk we will look at:

  • POPI – How to make POPI part of your cloud journey
  • Digitisation – How moving to the cloud can affect your digital ambition and journey
  • How to leverage mobile technology in the cloud to improve user productivity
  • How to become more efficient with cloud systems using business process automation (BPA)
  • Looking at a hybrid model - How middleware and integration of applications assists in hybrid cloud adoption
Refreshments and networking
Securing workloads in the cloud: From crafting a strategy to engineering

Danie MaraisJared Naude, software engineer, Synthesis

Businesses are undergoing a major digital transformation in order to modernise their organisations to respond to the changing needs of their customers. Part of this transformation is the migration of workloads to public cloud to increase agility and reduce operational costs. Securing these cloud workloads and associated data in IaaS, PaaS and SaaS is a top priority for organisations. As organisations embrace multi-cloud strategies, serverless and containers, they are struggling to operationalise and secure their environments.

This talk will explore crafting a cloud security strategy that embraces native cloud services, automation, DevOps and third-party tooling. Naude will discuss best practices, frameworks, data protection, scaled learning and operationalisation challenges that organisations face in the cloud. Lastly, he will discuss the shared responsibility model that cloud vendors can use in a cloud business case to reduce the operational overheads typically associated with data centres.

  • Crafting a cloud security strategy that embraces multi-cloud and cloud native services.
  • The mindset and culture change required to have a successful cloud migration journey.
  • How using automation and DevOps can lead to increased security inside your organisation.
Delivering truly digital experiences

Justin Doo, territory manager, Middle East, Turkey & Africa at Okta

In the new world of mobile apps, cloud services and the Internet of things, people, processes, data and devices are all converging to reshape how day-to-day business is done. It has unlocked new opportunities for collaboration and engagement - bridging data silos, eliminating geographic barriers and enabling teams to use the tools they love to work together. Every business is becoming a technology company as well. This session will discuss the changes businesses are facing and how identity will be one of the crucial security pillars for all progressive businesses going forward.

  • How business leaders are driving digital transformation
  • The dynamics that are changing the workplace
  • How IT leaders are enabling growth and efficiency with technology
Case Study: eThekwini Municipality - Ensuring the taps don't run dry

Lawrance ReddyLawrance Reddy, technical director of CloudLogic SA

Access to clean running water is essential to daily life, from basic hygiene to food preparation. Interruptions in water supply can affect entire communities and have a devastating effect on quality of life. Although factors such as droughts are beyond human control, there are several crucial components of water management systems that can be enhanced through technology. Cloudlogic was appointed to solve this challenge for the eThekwini Municipality.

  • Cloud strategies should be driven by need rather than destiny.
  • Cloud benefits should be tangible and immediate, not vague and fuzzy
  • Cloud disciples you should consider and never forget
Official event cocktail function sponsored by

Track Two - Technical

Today's IT infrastructures are unrecognisable from those of a few years ago. Edge computing, IOT and big data have all changed the game, and IT leaders need to prepare for the 'as a service' world, where applications, workloads and infrastructure must be accessible wherever they are needed. This track will look at these trends in delivery models, and what is needed to support and deploy them.

Enabling cloud and AI to build a fully connected and intelligent Africa

Farouk Osman Latib, Senior Manager - Solutions Architecture at Huawei

The world is moving towards a new era of digitalisation, with technologies such as cloud computing, big data, artificial intelligence (AI) and IOT. With the Cloud 2.0 era, we are not only talking about efficiency, and cost reduction, we are talking about the data and understanding the data. Once you’re in the cloud, how do you take advantage of it so your business can operate at an entirely new level? Moreover, we believe AI will become the dominant application area of cloud computing, and cloud computing will become the main infrastructure for future AI.

  • Taking advantage of cloud so your business can operate at an entirely new level
  • Looking at cloud and AI together, to show how the business can harness these technologies to operate at a new level.
  • Powering the first government cloud

    Dr Setumo Mohapi, CEO, SITA

    • Consolidating all ICT infrastructure to a unified platform.
    • Migrating legacy applications to the cloud.
    • Achieving a smart government through data integration.
    Refreshments and networking
    Embracing public cloud while reducing costs and improving performance

    Hayden SadlerHayden Sadler, country manager at INFINIDAT and Ronald Van Staden, director of Silicon Sky

    Sovereign cloud storage enables real-time competition between public clouds, and enhances workload agility, easily move workloads without moving data. It offers high performance, high availability for production and test / development, while eliminating hidden cloud costs for storage.

    • Instantly migrate any size workload between clouds with no egress costs.
    • Solve your data sovereignty issues.
    • Better performance regardless what cloud you decide to host in.
    • Improve your current cloud SLA.
    • Reduce your public cloud costs so the solution pays for itself.
    • Supports your on-prem so hybrid to multi-cloud is achieved
    Data management for an on-demand world

    Danie MaraisDanie Marais, Director of Product Management, Redstor

    Data is growing exponentially, with 90% of the world's data having been generated in the last two years. Businesses are struggling to keep track of what data they have, where it's stored and who has access to it across multiple devices, applications and platforms. During this session, Marais will look at what an on-demand world for data management looks like in the future and discuss how businesses will need to adapt to keep up. The future may be closer than you think.

    • How technology is changing the world of data management
    • The practical solutions that are available
    • Understanding the implications of cloud computing on data analytics
    • Big data in the cloud: having speed of access across distances
    • Using analytics to get faster insights with the cloud
    • Big data governance and the cloud
    Moving to the cloud is not a financial decision

    Pieter Potgieter, senior manager: Commercial Operations at Britehouse

    A recent post on LinkedIn featured a leading cloud provider almost apologising to organisations because Cloud 1.0 did not deliver the cost savings which it promised, and advised them to wait for Cloud 2.0. Really? Why should it be cheaper to move business critical workloads from on-premise to another location? What has changed that businesses want it cheaper? Will they accept lower performance, or a reduced SLA and therefore be willing to pay less? Cloud is not about saving costs. Not in the short term anyway. It is about agility and responding to change at the pace that change in the business landscape is taking place. It is about digital business where the digital and physical worlds have become blurred and businesses need to be in the game.

    • Cloud computing allows organisations to start business critical projects fast
    • Cloud computing allows businesses to embrace emerging technologies such as artificial intelligence and IOT
    • Cloud computing propels businesses into postmodern ERP application architecture
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