Speaker



Anthony Feist

lead systems engineer, Citrix

Anthony Feist, a graduate of economics and a lead engineer with Citrix South Africa, has been involved in the IT industry for the past 20 years. After many years in the finance sector, he gained insights into the challenges large established organisations face in the quest to digitise and modernise. He fell in love with Citrix Technology and has spent five years as a technology evangelist with Citrix South Africa.

Anthony Feist will be speaking on the following topic:

14:20
Citrix Intelligent Workspace

We’re living in the day and age of apps, apps and more apps. When a worker interacts with a typical enterprise application, you can bet they’re probably using less than 10% of the functionality because that’s all they need. Jumping around from one full-blown app to another is not efficient or conducive to productivity. Equally frustrating is the fact that many of these time-consuming application interactions (expenses, HR, IT tickets, PTO requests) have more to do with job maintenance than our actual job responsibilities. A digital workspace becomes an intelligent workspace when it moves beyond organising apps and data to guide, and, ultimately, automate work. To do this, you have to get out of the mindset of simply delivering applications and making the user hunt and peck for the right menus, screens and commands. You have to extract the relevant actions from those applications and use insights to prioritise them and present them to the employee in a simple way so they can get work done in the most efficient way possible.

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