An ITWeb Executive Forum in partnership with Ocular Technologies
 

A NEW ERA
IN CUSTOMER EXPERIENCE

"Changing the Conversation"- Learn about
the innovative, smart technologies that can
revolutionise your customers experience

Thursday, 14 July, 2016 | Radisson Blu Gautrain, Sandton

Newsroom

The power of bots is not so much about the communications mechanism but the data that lies in the back end, says Ocular Technologies' Pommie Lutchman. 18 Jul 2016 - by Regina Pazvakavambwa Bots set to change customer service
Bots set to change customer service
The power of bots is not so much about the communications mechanism but the data that lies in the back end, says Ocular Technologies' Pommie Lutchman.

Intelligent and automated messaging – driven by bots – has the potential to transform the way companies reach their customers, says Ocular Technologies.

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