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[IT Strategy Survey]

Key Findings

  • The investment agenda for the majority of organisations (36.97%) over the next three years is strategic investments in new products and services. This was followed by 26.89% who are targeting tactical investment in infrastructure or facilities refresh; while 13.45% are eying large scale business transformation.
  • Just over a third of respondents (34.45%) said that their organisation’s IT sourcing model is mostly in-house IT with selected functions outsourced. A further 14.29% said everything is done in-house, no outsourcing or contractors. Some 15.13% revealed that they make use of multi-vendor outsourcing; the other 5.88% noted that they are on single-vendor outsourcing.
  • A total of 38.66% of respondents believe that application development is an area where they would consider outsourcing. Some 31.09% said they would mull over outsourcing desktop support, followed by a joint 29.41% who said infrastructure as well as WAN/LAN.
  • Looking at cloud computing, the majority of respondents (35.65%) said that their organisations have a conceptual strategy but without milestones and timelines. A further 33.91% said that they have a clearly defined strategy and plan, and are executing it. While 15.65% said they do not have a cloud strategy but they need one and 3.48% asking “what is cloud computing?”
  • Software-as-a-service is the cloud platform that the majority of organisations are currently using or planning to use in the next 12 months, the survey also discovered.
  • Looking at security, by far the majority of respondents (38.46%) say that their orgaisations approach is risk based, with intrusions reliably detected and appropriately responded to. A further 17.95% indicated that their organisation has regulatory compliance only, while 17.09% said that their orgaisation has basic security only. The fortress approach is adopted by 14.53% of respondents’ organisations and 3.42% say that their organisation has no real focus when it comes to security.
  • To address security concerns over the next 24 months, most of the respondents said they have a security plan in place and are executing it, while 24.35% said they respond to security gaps as they are identified. Meanwhile, a joint 10.43% said develop a comprehensive security plan and execute it with the other group saying they have no major security concerns.