Fahad Nisar

BIG DATA

Game of phones

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Speaker
Presentation
Media
Andre le Roux
Welcome address
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Welcome Address
André le Roux, MD, Interactive Intelligence – Africa Region
Prof. Adré Schreuder
Customer Experience Management
InteractiveIntelligence2012CT/Adre%20Schreuder.jpg
Customer Experience Management
Prof. Adré Schreuder, CEO of Consulta Research and recognised expert in the field of customer experience management.
Deon Scheepers
Product Overview
InteractiveIntelligence2012CT/Deon%20Scheepers.jpg
Product Overview, Due to the size of the files, the videos were removed from Scott Forrester and Deon Scheepers presentations. These videos will be available on the CDs posted to each delegate.
Deon Scheepers, Head of Sales & Business Development, Interactive Intelligence Africa
Scott Forrester
How Interactive Intelligence helped African Bank improve their customer experience
InteractiveIntelligence2012CT/Scott%20Forrester.jpg
African Bank Case study. How Interactive Intelligence helped African Bank improve their customer experience, Due to the size of the files, the videos were removed from Scott Forrester and Deon Scheepers presentations. These videos will be available on the CDs posted to each delegate.
Scott Forrester, Senior Manager Workforce Optimisation & Support at African Bank
Silva Padayachee
Business Process Automation
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Business Process Automation
Silva Padayachee, Senior Presales Engineer EMEA, Interactive Intelligence
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