Nigel is the IT Head for a public transport bus company for over 13 years with over 25 years’ experience in the ICT industry. He holds an MBA from (USB), Bcom honours Digital Forensics (UCT) and a Dip IT. Africa’s transportation industry is playing catchup with international trends in Big Data and AI. As a industry leader in the public transport space, Nigel is constantly evangelizing the more effective use of IT and now opening up the discussions on AI.
Artificial intelligence is a game-changer not just in mainstream industries, but in the public transport arena as well. We are not just talking about autonomous vehicles, but how AI shapes customer engagement and transport applications. How can AI get you closer to your passengers and optimise your operations? From AI social media bots to optimisation and predictive maintenance, AI is poised to become more and more integrated into public transport companies.